Accessibility statement
This accessibility statement applies to the Age Friendly Cardiff website.
This website is run by Cardiff Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings,
- zoom in up to 400% without the text spilling off the screen,
- navigate the website using a keyboard or speech recognition software, and
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We have also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Feedback and contact information
Please contact us if you:
- find any problems not listed on this page,
- think we are not meeting accessibility requirements, or
- need information on this website in a different format.
Tel: 029 2087 2616
We will consider your request and get back to you as soon as possible.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Cardiff Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
| Reason | Success Criterion |
|---|---|
| Ensure form controls have labels | WCAG 2.0 A 1.3.1 |
| Avoid linking to anchors that do not exist | WCAG 2.0 A 2.4.1 |
| Fix duplicate IDs | WCAG 2.0 A 4.1.1 |
| Identify the purpose of fields programmatically | WCAG 2.1 AA 1.3.5 |
| Specify headings for every PDF | WCAG 2.0 A 1.3.1 |
| Add a legend for all fieldsets | WCAG 2.0 A 1.3.1 |
| Ensure headings include text | WCAG 2.0 A 1.3.1 |
| Add a scope to table headings | WCAG 2.0 A 1.3.1 |
| Avoid using the same link text for different destinations | WCAG 2.0 A 2.4.4 |
| Specify a title for all frames | WCAG 2.0 A 2.4.1 |
| Images with empty alternative text must not specify titles | WCAG 2.0 A 1.1.1 |
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Please note, our learner enrolment portal available on a separate website address is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances identified below.
Non-accessible content on the third party application
The content listed below is non-accessible for the following reasons.
- Some content is inaccessible at 400% magnification as it results in horizontal scrolling. This fails success criterion 1.4.10 (Reflow).
- Colour contrasts do not meet minimum values. This fails success criterion 2.4.13 (Focus appearance).
- Tables are missing headers. This fails success criterion 1.3.1 (Table headers).
- Aria labels are missing. This fails success criterion 2.0 4.1.2 (Aria labels).
- Line height is below minimum value. This fails WCAG 2.2 success criterion 1.4.12 (Text spacing).
- Some images are missing a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content).
As of 14 December 2023, we have raised the non-compliance with the third-party supplier who provides this application. We have also requested that the application portal has its own published accessibility statement. We aim to resolve these issues by April 2024.
What we are doing to improve accessibility
We provide support and training to those who administer the website, to ensure standards are retained when updating the website. We will review the site periodically.
Preparation of this accessibility statement
This statement was prepared on 22 September 2026.
It was last reviewed on 22 September 2026.
This website was last tested on 22 September 2026 by Silktide with additional manual checks performed by our website team.
This statement was last updated on 22 September 2026.
